Reference

How 888e Handles Your Personal Information

This Privacy Policy sets out exactly what data 888e collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use the lobby — and how we protect it.

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888e How 888e Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to request access to your data, ask us to delete an account, or raise a concern about how your information is handled, our support team is the right place to start. We handle privacy requests through the same channels as account support — live chat on the site, email, and our messaging contact form. We aim to acknowledge every request and give you a clear next step.

Team online

Live Chat

Open the chat widget from any page on 888e to reach our support team. Raise your data request directly and we will log it immediately.

Email Support

Send your privacy query to our support email address listed in the site footer. Include your registered phone number so we can locate your account record quickly.

Contact Form

Use the contact form on 888e to submit a written data request. Select the privacy category so it routes to the right team without delay.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We have built the account and payment flow around keeping your data contained and under your control. Cookies track your session and device preferences — not your identity across other sites. Your bKash, Nagad or Rocket number is stored in encrypted form and is never displayed in full after your first verification. If you stop using your account, you can ask us to close it and we will confirm what data we retain after closure and for how long.

Encryption at Every Step

All data exchanged between your device and 888e travels over SSL encryption. Payment details for bKash, Nagad and Rocket are stored in hashed form after verification.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. We do not use advertising cookies to track you across third-party sites.

Data Retention Policy

Active account data is held for as long as you use your account. After closure, we retain the minimum records required by our operational obligations and then delete the rest.

Your Right to Request Changes

You can ask us to correct, export or delete your personal data at any time. Contact our support team via live chat or email and we will confirm the steps for your specific request.

Common Questions About Your Privacy on 888e

Below are the questions we hear most often about how 888e handles personal data, wallet information and account records. If your question is not covered here, our support team can help directly through live chat or the contact form.

We collect your name, email address, phone number and the mobile wallet identifier — bKash, Nagad or Rocket — you use for deposits. We use this only to verify your identity and process transactions.

Yes. Your bKash, Nagad or Rocket number is stored in encrypted form after initial verification. It is never displayed in full on your account screen or shared with third parties outside the payment network.

We share limited data only with payment processors — such as the networks behind bKash, Nagad and Rocket — to complete transactions you initiate. We do not sell your data or share it for marketing purposes.

Contact our support team via live chat on 888e or by email. Include your registered phone number. We will locate your account and confirm what data we hold and how you can receive it.

Yes. Submit a deletion request through live chat, email or the contact form. We will confirm which data can be deleted immediately and what we are required to retain for a period after closure.

We use session and functional cookies only — to keep you logged in and remember lobby settings. We do not run advertising tracking cookies. You can manage cookie preferences through your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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